The Dreaded Healthcare Cost Question

“Why are our healthcare costs going through the roof?”  It’s the call you don’t want to receive, but if you’re involved in employee benefits, you probably have at some point. I’ve been there myself. It’s not hard to provide the facts — that’s the easy part. “We had a big spike in emergency room usage.” “Outpatient claims are up.” Or, like many employers, “Our plan just had several large claims come through.” While the first question isn’t fun, this dreaded follow-up question is much harder. “So … [Read more...]